S H I P P I N G

Currently we only sell a few collections online as we start up our online store, however we are happy to take any orders via phone 08 93219596

or email uniforms@uniformfashions.com.au

​​

Shipping time will vary on the order, stock availability and whether any customization is required. Once all the garments are ready we will then start the shipping process, unless discussed otherwise. 

​

Shipping cost will depend on location, weight of the order and chosen shipping method.

  ie: Australia Post, PEP Couriers or other​

 

​

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification when your order has been shipped.

 

Shipping Rates Options

(Australia Post)

Standard Shipping - $12 (3-10 business days Australia Wide)

Express Shipping - $20 (1-4 business days Australia Wide)

Free Shipping - Orders over $200 (Australia Wide)

 

International Shipping - $25.00 (6-27 business days) upto 2kg / * restrictions may apply

International Shipping Customs/Duties/Taxes - Customer is responsible for any import duties, taxes, or customs fees their country may have. Please note at any given time Australia Post may have restrictions to the United States, citing "chaos" in global postal networks due to new tariffs.

Shipping Restrictions - * International Purchases - Not all products may be available for International shipping. 

Missing or Lost Packages

If your order hasn't arrived after 12 days of receiving your shipping notification email, please contact us at uniforms@uniformfashions.com.au with your name and order number, and we will investigate it for you, 

 

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us at uniforms@uniformfashions.com.au with your name and order number along with any additional information and photos.

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at uniforms@uniformfashions.com.au. Please note that returns will need to be sent to the following address: 567 Wellington Street, Perth 6000, Western Australia. 

If your return is accepted, we’ll email you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at uniforms@uniformfashions.com.au.

 

* Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). We also do not accept returns for any items which have been worn or used. Please get in touch if you have questions or concerns about your specific item. 

* Unfortunately, we cannot accept returns on clearance, sale items or gift cards.

​

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at uniforms@uniformfashions.com.au.

 

​

​

​