R E F U N D  P O L I C Y

INSTORE PURCHASES

We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you purchased/received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

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Damages and issues
Contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact us on (08) 9321 9596 or email us at Uniforms@uniformfashions.com.au with your name, contact number, and product issue along with any additional information and photo

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Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). We also do not accept returns for any items which have been worn or used. Please get in touch if you have questions or concerns about your specific item. 

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* Unfortunately, we cannot accept returns on clearance, sale items or gift cards.

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Contact us (08) 9321 9596 / uniforms@uniformfashions.com.au

or visit us at 567 Wellington Street, Perth 6000, Western Australia.

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* Only Instore Purchases can be returned directly to UNIFORM FASHIONS,  567 Wellington Street, Perth 6000, Western Australia.

Online Purchases must follow the steps below.

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ONLINE STORE PURCHASES

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at uniforms@uniformfashions.com.au.

Please note that returns will need to be sent to the following address: 567, Wellington Street, Perth 6000, Western Australia. 

If your return is accepted, we’ll email you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at uniforms@uniformfashions.com.au.

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Damages and issues
Please inspect your order upon receiving  and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us at uniforms@uniformfashions.com.au with your name and order number along with any additional information and photos.

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Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). We also do not accept returns for any items which have been worn or used. Please get in touch if you have questions or concerns about your specific item. 

* Unfortunately, we cannot accept returns on clearance, sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at uniforms@uniformfashions.com.au.